How do I return a clock that I purchased.
If your clock was purchased through an authorized retailer, please contact this retailer for details on how to return your product.
Related Articles
What if my mechanical clock will not chime or strike?
Check that the strike on/off lever in not in the “strike off” position or halfway between positions. Check that the movement is not in the “night off” position. Be sure that all the packing material is removed from the movement area. You ...
Can I get the purchase or registration history of my clock?
Sorry no... we do not keep or manage a database of when clocks were purchased or registered. Please contact the dealer or company that provided you with your clock or furniture.
How do I return a cabinet that I purchased?
If your cabinet was purchased through an authorized retailer, please contact this retailer for details on how to return your product.
How to wind a clock?
Floor Clocks with Cables and Pulleys – Weights that are suspended by cables with pulleys should be raised by using the crank provided. DO NOT lift the weights by hand while cranking. Insert the crank into the holes located in the dial face. It does ...
How to set up a floor clock?
Please refer to your owner's manual for proper clock set up. It will describe how to unpack and set up your clock, hang the pendulum, hang the weights, set the moon dial, set the time and start the clock. CLICK HERE to download the manual in ...