Mechanical clock is set to “night off", but still chimes at night.

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• How to set up a floor clock?

  Please refer to your owner's manual for proper clock set up.  It will describe how to unpack and set up your clock, hang the pendulum, hang the weights, set the moon dial, set the time and start the clock. CLICK HERE to download the manual in ...

• Mechanical clock is slow or stopping.

  If your mechanical clock operated fine for several years but now is slow or stopping, it is likely that your clock movement needs maintenance. Cleaning and oiling are not covered under warranty. An Authorized Service Center should be contacted.    ...

• Can I adjust the chime volume of my mechanical clock?

  No, the volume of the chime, strike, melody or "tic toc" sound is not adjustable in a mechanical clock. 

• What should I expect when my floor clock is professionally set-up?

  When arrangements have been made with a dealer, retailer, or Service Center to professionally set-up your clock, the following should be expected. Professional set-up is an additional expense. The set-up technician is expected to: Treat your home the ...

• Chimes or strike of a weight-driven clock seem fast or slow.

  If you feel that the chimes or strike of your weight-driven clock seem exceptionally fast or slow, you may have the weights hanging in the wrong positions. The proper position of each weight as you are facing your clock is labeled on the bottom of ...