What if my mechanical clock does not strike the correct hour?
If the clock is new, allow it to operate for several hours before making any adjustments. If the strike is off, grasp the HOUR HAND ONLY and rotate it forward or backward to line up with the correct hour on the dial indicated by the number of times the hour strikes. Rotating this hand independently will not harm the movement. Then adjust the hands to the correct time by rotating the minute hand counter-clockwise ‚Äì as explained in the instructions. DO NOT MOVE THE HANDS WHILE THE CLOCK IS CHIMING OR STRIKING. After a few hours, the movement‚Äôs self-adjusting feature will synchronize the hands with the correct chime and strike.
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What if my mechanical clock will not chime or strike?
Check that the strike on/off lever in not in the ‚Äústrike off‚Äù position or halfway between positions. Check that the movement is not in the ‚Äúnight off‚Äù position. Be sure that all the packing material is removed from the movement area. You ...
Can I adjust the chime volume of my mechanical clock?
No, the volume of the chime, strike, melody or "tic toc" sound is not adjustable in a mechanical clock.
Mechanical clock is slow or stopping.
If your mechanical clock operated fine for several years but now is slow or stopping, it is likely that your clock movement needs maintenance. Cleaning and oiling are not covered under warranty. An Authorized Service Center should be contacted. ...
What if my mechanical floor clock will not operate?
Ensure that all of the packing material has been removed. If the clock is a pendulum type, ensure that the spring clip or rubber band has been removed from the back of the movement. Try re-starting your clock. For pendulum clocks, it is important to ...
Chimes or strike of a weight-driven clock seem fast or slow.
If you feel that the chimes or strike of your weight-driven clock seem exceptionally fast or slow, you may have the weights hanging in the wrong positions. The proper position of each weight as you are facing your clock is labeled on the bottom of ...