What if my mechanical clock will not chime or strike?
- Check that the strike on/off lever in not in the “strike off” position or halfway between positions.
- Check that the movement is not in the “night off” position.
- Be sure that all the packing material is removed from the movement area. You should be able to carefully pull each hammer back away from the rod approximately one inch.
- Check the hammer adjustment to be sure that the hammers are properly aligned with the gong rods.
- For weight driven clocks, make certain that the weights are in their proper location. The proper position of the weights as you are facing your clock is labeled on the bottom of each weight.
- If your clock is a cable driven clock and was previously run, it is possible that the cables were not wound up with the weights left on the pulley. When this happens, the cables overlap on the drum. Check the cables on the drums to see if they are overlapped. If so, contact the dealer or retailer where you purchased the clock. Correcting this problem is not covered under warranty.
Related Articles
Can I adjust the chime volume of my mechanical clock?
No, the volume of the chime, strike, melody or "tic toc" sound is not adjustable in a mechanical clock.
What if my mechanical clock does not strike the correct hour?
If the clock is new, allow it to operate for several hours before making any adjustments. If the strike is off, grasp the HOUR HAND ONLY and rotate it forward or backward to line up with the correct hour on the dial indicated by the number of times ...
Battery-operated, quartz dual chime movement will not operate.
Old and exhausted batteries is the primary cause for the movement to malfunction while keeping time, playing a melody, or swinging the pendulum (on some models). Ensure that you are using brand new alkaline batteries and they are installed following ...
What if my mechanical floor clock will not operate?
Ensure that all of the packing material has been removed. If the clock is a pendulum type, ensure that the spring clip or rubber band has been removed from the back of the movement. Try re-starting your clock. For pendulum clocks, it is important to ...
Why do you hear a "tic toc" sound from a clock with a mechanical movement?
All clocks with mechanical movements will have an audible "tic toc" sound due to the movement of the gears in the clock. The volume of this "tic toc" sound cannot be changed or adjusted to be louder or softer.