What if my mechanical floor clock will not operate?
- Ensure that all of the packing material has been removed.
- If the clock is a pendulum type, ensure that the spring clip or rubber band has been removed from the back of the movement.
- Try re-starting your clock. For pendulum clocks, it is important to give the pendulum a full swing.
- Is the pendulum hitting the weights? If so, check the stability and level of the clock.
- Do the hands operate without interference? Do not let the hour hand hit the second hand. If the second hand is rubbing the dial, pull it out slightly. If the hour hand is rubbing against the back of the minute hand, the hour hand should be pushed closer to the dial.
- Did you check the suspension spring? If it is not hanging straight down, loosen the thumbscrew and straighten the suspension spring. Retighten the thumbscrew.
- Ensure that the verge pin is properly located in the slots of the pendulum guide.
- For weight driven clocks, make certain that the weights are in their proper location. The proper position of the weights as you are facing your clock is labeled on the bottom of each weight.
- Ensure that the clock is wound or the weights are up.
- If your clock has a moving moon, ensure that the moon is not caught on the click spring. Reference the instructions for further details and illustrations.
- Your clock could have one or more overlapped cables. See Frequently Asked Question, "What if my clock has an overlapped cable?"
Battery-operated, quartz dual chime movement will not operate.
Old and exhausted batteries is the primary cause for the movement to malfunction while keeping time, playing a melody, or swinging the pendulum (on some models). Ensure that you are using brand new alkaline batteries and they are installed following ...
Why do you hear a "tic toc" sound from a clock with a mechanical movement?
All clocks with mechanical movements will have an audible "tic toc" sound due to the movement of the gears in the clock. The volume of this "tic toc" sound cannot be changed or adjusted to be louder or softer.
What if my mechanical clock will not chime or strike?
Check that the strike on/off lever in not in the ‚Äústrike off‚Äù position or halfway between positions. Check that the movement is not in the ‚Äúnight off‚Äù position. Be sure that all the packing material is removed from the movement area. You ...
What if my radio controlled clock does not operate?
If the clock was provided with a battery installed, ensure that the plastic cover is removed from the battery and that there‚Äôs no insulator strip between the battery and the contact. After following the details below and the clock still does not ...
Mechanical clock is slow or stopping.
If your mechanical clock operated fine for several years but now is slow or stopping, it is likely that your clock movement needs maintenance. Cleaning and oiling are not covered under warranty. An Authorized Service Center should be contacted. ...