What should I expect when my floor clock is professionally set-up?

What should I expect when my floor clock is professionally set-up?

When arrangements have been made with a dealer, retailer, or Service Center to professionally set-up your clock, the following should be expected. Professional set-up is an additional expense. The set-up technician is expected to:

  1. Treat your home the same way they would treat their own.
  2. Be knowledgeable and courteous.
  3. Completely set-up the clock following the set-up instructions in the order in which they are detailed in the instructions manual.
  4. Ensure that the clock is level and stable.
  5. Ensure that the clock runs continuously for a minimum of 10-minutes.
  6. Ensure that the clock strikes the correct hour.
  7. Ensure that the chime is correct and the hammers are properly positioned.
  8. Ensure that the pendulum swings properly.
  9. Ensure that the moon dial is properly set.
  10. Ensure that you have all the parts.

Review the instruction manual with you.

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