Who should I contact to have my clock cleaned and oiled?

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• Why is it necessary to have my clock movement cleaned?

  Movement oil collects dust and other contaminants from the air. These contaminants can be abrasive and the oil can harden. For this reason, it is necessary to have the movement cleaned and oiled. The frequency of cleaning and oiling depends upon ...

• How to clean and maintain a clock.

  Wax and polish your cabinet as frequently as you would other fine furniture. Use a good furniture polish or past wax. Apply the polish to a soft cloth – do not spray or apply directly to the case. Do not use a silicone-based product. Use a quality ...

• When should a clock movement be oiled and/or cleaned?

  Signs that a movement could require oiling or cleaning can include slowing or erratic operation of the time keeping, chiming melody, and/or hour strike. Continued use may cause excessive wear and require more extensive service to the movement. CLICK ...

• How do I return a clock that I purchased.

  If your clock was purchased through an authorized retailer, please contact this retailer for details on how to return your product.

• Battery operated Clock, Pendulum, will not swing.

  Old and exhausted batteries is the primary cause for the movement to malfunction while keeping time, playing a melody, or swinging the pendulum (on some models). Ensure that you are using brand new alkaline batteries and they are installed following ...