Clocks
Battery operated Clock, Pendulum, will not swing.
Old and exhausted batteries is the primary cause for the movement to malfunction while keeping time, playing a melody, or swinging the pendulum (on some models). Ensure that you are using brand new alkaline batteries and they are installed following ...
Battery operated Quartz Movement will not run.
Old and exhausted batteries is the primary cause for the movement to malfunction while keeping time, playing a melody, or swinging the pendulum (on some models). Ensure that you are using brand new alkaline batteries and they are installed following ...
Does Howard Miller supply mounting hardware to attach a wall clock to the wall?
No. Mounting hardware does not come standard with our wall clocks.
How can I remove an engraved plate from my clock?
Simply use a piece of dental floss placed behind the plate and move back and forth thru the adhesive tape to gently remove the plate.
Battery-operated, quartz dual chime movement will not operate.
Old and exhausted batteries is the primary cause for the movement to malfunction while keeping time, playing a melody, or swinging the pendulum (on some models). Ensure that you are using brand new alkaline batteries and they are installed following ...
What is the current value of my clock?
Only a professional, trained appraiser will be able to tell you the current value of your clock. The current value of your clock will be determined by the age and condition of the clock – including the case, dial, movement, weights and pendulum. ...
Authorized Service Center and Dealer locators
CLICK HERE to find your nearest Authorized Dealer CLICK HERE to find your nearest Authorized Service Center
How to adjust the chime tone.
The chime tone may be affected by the hammer resting on the chime rod (coil) or striking the rod (coil) off center. Although the hammers were set at the factory, it is possible for the hammers to get out of adjustment. Chime hammer arms are made of ...
What if my mechanical clock does not strike the correct hour?
If the clock is new, allow it to operate for several hours before making any adjustments. If the strike is off, grasp the HOUR HAND ONLY and rotate it forward or backward to line up with the correct hour on the dial indicated by the number of times ...
I just moved the hands of my battery-operated clock forward for the time change and it doesn't work.
First replace the batteries with brand new fresh batteries. If that doesn’t work, you may have stripped the gears in the movement. Below are the proper ways to adjust the time on the battery-operated movements: FOR CHIMING MOVEMENTS: Set the time ...
Where do I find the model and serial number for my floor clock?
The model and serial number can be found in one of the following places on your clock: On a label on the back of the clock. On a foil label on the inside of the front door. If the clock does not have a front opening door, the foil label is normally ...
How to Replace a Battery-operated Quartz Movement
CLICK HERE to watch a short video on how to replace a battery-operated quartz movement.
How to wind a clock?
Floor Clocks with Cables and Pulleys – Weights that are suspended by cables with pulleys should be raised by using the crank provided. DO NOT lift the weights by hand while cranking. Insert the crank into the holes located in the dial face. It does ...
What if my mechanical clock will not chime or strike?
Check that the strike on/off lever in not in the “strike off” position or halfway between positions. Check that the movement is not in the “night off” position. Be sure that all the packing material is removed from the movement area. You ...
Can I get the purchase or registration history of my clock?
Sorry no... we do not keep or manage a database of when clocks were purchased or registered. Please contact the dealer or company that provided you with your clock or furniture.
Mechanical clock is set to “night off", but still chimes at night.
If your mechanical clock is set to “night off", but still chimes at night instead of the day, rotate the minute hand counterclockwise twelve hours. DO NOT MOVE THE HANDS WHILE THE CLOCK IS CHIMING OR STRIKING.
How to adjust the chimes to play precisely on the proper time.
If your clock chimes more than one minute before or after the proper time, the minute hand should be removed and adjusted. For complete details, please refer to page 10 of the Floor Clock Instruction Manual or page 3 in the Wall and Mantel Clock ...
What clock oil is recommended by Howard Miller?
Howard Miller recommends using the same high quality synthetic clock oil 859 used by the original German movement manufacturer, Kieninger. Most clock oil kits available on the web contain less expensive oils (Nano oil and others). Contrary to claims ...
Chimes or strike of a weight-driven clock seem fast or slow.
If you feel that the chimes or strike of your weight-driven clock seem exceptionally fast or slow, you may have the weights hanging in the wrong positions. The proper position of each weight as you are facing your clock is labeled on the bottom of ...
How to adjust the time speed of a floor clock.
Changing the speed of time keeping is accomplished by moving the pendulum disk up or down. This is done by turning the adjustment nut at the bottom of the pendulum. To slow the clock down, lower the disk by turning the adjustment nut to the left. ...
How to prepare a floor clock to be moved.
Care should be taken whenever you move your clock to ensure that all accessory parts such as pendulum, weights, etc. are removed and packed properly to prevent damage. Use cotton gloves or a soft cloth when handling the pendulum or weights. For ...
How to change the time on a quartz, battery-operated movement.
FOR CHIMING MOVEMENTS: Set the time by using the hand set knob only. DO NOT move the hands manually. Moving the hands manually can strip the gears resulting in the movement having to be replaced. FOR NON-CHIMING MOVEMENTS: You can use the hand set ...
How to clean and maintain a clock.
Wax and polish your cabinet as frequently as you would other fine furniture. Use a good furniture polish or past wax. Apply the polish to a soft cloth – do not spray or apply directly to the case. Do not use a silicone-based product. Use a quality ...
Broken or damaged chime rods.
Contact a local service center for a replacement rod. CLICK HERE to find your nearest Authorized Service Center
What if my clock has an overlapped cable?
The cable drum (also known as spool) has grooves in it to ensure that the cable is properly located when the clock is wound. A clear cover over the cable drum holds the cable in the proper groove. If the cable overlaps another cable on the drum ...
Radio controlled clock displays the wrong time zone.
If you live in an area that receives the signal but does not adjust for daylight-savings time, select ST (standard time) from the back of the movement while the rest of the country is in daylight-savings time and manually set the movement to the ...
Pendulum hangs crooked.
Pendulums can get twisted in shipping or by handling. Howard Miller suggests wearing cotton gloves or using a soft non-abrasive cloth when handling the pendulum. To straighten the pendulum, first remove it from the clock. With one hand, hold the ...
Can I adjust the chime volume of my mechanical clock?
No, the volume of the chime, strike, melody or "tic toc" sound is not adjustable in a mechanical clock.
How to remove a battery-operated, quartz movement in order to replace it.
Need to remove a battery-operated, quartz movement in order to replace it? Follow these simple steps: Remove the nut that secures the hands to the dial Gently remove the hands Remove the mounting nut the disengage the center shaft from the dial ...
Auto daylight savings time "DST" clock changes on wrong dates.
In March of 2007, the US Government changed the months for daylight savings time from April through October to March through November. Under the new guidelines, daylight savings time starts on the second Sunday of March and ends on the first Sunday ...
What is meant by “triple chime”?
Triple chime refers to clocks that play a choice of three different melodies. The most common triple chime melodies are Westminster, St. Michaels, and Whittington.
I cannot find an answer to my question. What do I do now?
If you cannot find an answer to your question in our Help Center please contact an Authorized Service Center for more assistance. CLICK HERE to find the nearest Authorized Service Center in your area.
What if I want to clean and oil my own clock movement?
Howard Miller does not recommend that you service the clock movement yourself. Contact an Authorized Howard Miller Service Center. However, if you feel inclined, there are a variety of internet sites that offer detailed instructions to perform your ...
What is the function of the moon dial?
Available on some models, the moon dial tracks the lunar month and the cycle of the full moon. Other models have a stationary moon dial that are strictly ornamental and do not track the lunar month. Details for how to set the moon dial to the ...
How to set up a floor clock?
Please refer to your owner's manual for proper clock set up. It will describe how to unpack and set up your clock, hang the pendulum, hang the weights, set the moon dial, set the time and start the clock. CLICK HERE to download the manual in ...
Mechanical clock is slow or stopping.
If your mechanical clock operated fine for several years but now is slow or stopping, it is likely that your clock movement needs maintenance. Cleaning and oiling are not covered under warranty. An Authorized Service Center should be contacted. ...
How to adjust a floor clock for Daylight Savings Time
It's simple to adjust your floor clock for Daylight Savings Time, simply move the minute hand counter clockwise 1 hour to "fall back" in the Fall, or simply move the minute hand clockwise 1 hour to "spring forward" in the Spring. For mechanical ...
What if the weights do not drop at the same rate?
This is normal if the automatic nighttime shut-off feature or the "silent" mode is selected. If either of these features is selected, the center weight will drop at a faster rate than the other weights.
When should a clock movement be oiled and/or cleaned?
Signs that a movement could require oiling or cleaning can include slowing or erratic operation of the time keeping, chiming melody, and/or hour strike. Continued use may cause excessive wear and require more extensive service to the movement. CLICK ...
Anti-tip Resistant Safety Strap
Purchase an Anti-tip Resistant Safety Strap here. View Anti-tip Resistant Safety Strap instructions here.
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